Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://johnandlizproductions.com (the “Site”).
Last revised August 24, 2018.
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We may collect Device Information using any of the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
When you send us a message using the Contact Us form on the Site, we collect your name (if provided) and email address. We refer to this information as “Contact Information.”
Additionally, we use Gumroad (https://gumroad.com) to power our online shop. When you make a purchase or attempt to make a purchase through the Site, Gumroad collects certain information from you, including your name, billing and/or shipping address (if provided), payment information (including credit card numbers or PayPal account information), email address, and phone number (if provided). You can read more about how Gumroad uses your personal information here: https://gumroad.com/privacy. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information, Contact Information, and Order Information.
2. How Do We Use Your Personal Information?
We (the Site) and Gumroad use Order Information to generally to fulfill any orders placed through the Site. Gumroad processes your payment information on our behalf. (We do not collect your credit card numbers or PayPal account details.) Product delivery, invoices, and/or order confirmations are automatically fulfilled and sent by Gumroad upon order completion. We may use Order Information to provide you with services related to purchases made through our shop.
Additionally, we use this Order Information to:
- Communicate with you and respond to any customer service queries you may submit;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or updates relating to our products or services.
We use the Contact Information that you voluntarily provide to respond to any questions, comments, or complaints that you submit.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
4. Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
5. Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
If you would like to access Order Information collected by Gumroad or ask that your Order Information be corrected, updated, or deleted, please contact Gumroad directly, as outlined here: https://gumroad.com/privacy#your-choices.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to the United States.
6. Data Retention
When you place an order through the Site, we (and Gumroad) will maintain your Order Information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. We will retain your Contact Information for our records unless and until you ask us to delete this information.
7. Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@johnandlizproductions.com or by mail using the details provided below:
3237 Beaumont Ave, Oakland, CA, 94603, United States